FAQ
Your questions, answered.
Tus preguntas, respondidas.
Everything you need to know about our services, booking process, and what to expect.
General
General
Your first appointment starts with a quick consultation. We'll talk about what you're looking for, go over your options, and make sure we're on the same page before we start. No rush, no pressure.
Not for most services. But if you've had previous cosmetic tattooing (like old microblading or PMU), or if you're unsure which service is right for you, a consultation is recommended. You can book a free one anytime.
That's totally fine. Book a free consultation and we'll figure it out together. No pressure, no commitment. Just a conversation about what you're looking for.
Yes. I'm fully bilingual: English and Spanish. Whichever feels more comfortable for you, that's what we'll use. Tu comodidad es lo primero.
Lashes
Pestañas
Not when they're applied correctly. The right weight, proper isolation, and you letting them shed naturally instead of pulling. That's all it takes. Your naturals stay healthy.
A full set lasts 4–6 weeks with proper care, but most people come in for fills every 2–3 weeks to keep them looking full. Your natural lash cycle affects how quickly they shed.
Curling bends the lash at a weak point. Extensions won't bond properly to a kinked lash and they'll pop off early. Come with your lashes natural and relaxed.
A lash lift curls your natural lashes and adds a tint, great for a low-maintenance look that lasts 6–8 weeks. Extensions add individual lashes for more length, volume, and drama. Both are beautiful, just depends on your lifestyle.
You won't need to. That's the whole point. But if you want extra drama for a night out, only use water-based, extension-safe mascara on the tips. Never oil-based. And never on the band.
Brows
Cejas
Ombre brows are a form of permanent makeup (PMU) that uses a machine with a single needle to deposit pigment under the skin. The result is a soft, powdery finish, lighter at the front and darker at the tail. It is coordinated separately from the in-studio booking menu.
Results vary by skin type and lifestyle, but most people get 1–3 years before needing a color refresh. A touch-up is recommended 12–18 months after your initial session to keep them looking fresh.
Most clients describe it as mild discomfort, not pain. A topical numbing cream is applied before and during the procedure. Some areas may be more sensitive than others, but it is very manageable.
A brow tint adds color to your existing hairs, great for making sparse brows look fuller. Brow lamination restructures the hairs so they lay flat and uniform, giving that brushed-up, fluffy look. You can do both together for maximum impact.
Possibly, but I need to see clear photos first. Previous work affects how new pigment takes. Send photos before booking so I can assess whether we can work with what's there or if a different approach is needed.
Skin
Piel
No. Most people say it feels like a light scratch. No numbing, no downtime. You're good to go right after.
No. That's a myth. Dermaplaning removes vellus hair (peach fuzz) at the surface. It grows back the same texture and thickness. It doesn't change the hair follicle at all.
Dermaplaning uses a blade to remove dead skin and peach fuzz for an instantly smooth surface. Microdermabrasion uses a diamond-tip device to exfoliate deeper. Both reveal fresh skin; dermaplaning is gentler, microdermabrasion goes a bit deeper.
Every 4–6 weeks is ideal for most treatments. That aligns with your skin's natural renewal cycle. We'll talk about the right frequency for your skin at your appointment.
Booking & Payment
Reservas y Pagos
Yes. A non-refundable deposit is required to reserve your appointment time. The amount varies by service ($5 to $20) and is applied toward your total. This protects both of us.
I ask for at least 24 hours notice. Cancellations with less than 24 hours notice or no-shows forfeit the deposit. Life happens; just let me know as early as you can.
Yes, up to 2 times with at least 24 hours notice. After that, a new deposit is required. You can reschedule through the link in your confirmation email or by texting me.
Cash and all major credit cards. Deposits are collected online at the time of booking.
En Español
Preguntas Frecuentes
Atendemos completamente en español. Aquí están las preguntas más comunes de nuestras clientas latinas y mexicanas.
Atención en Español
Sí, completamente. Martha es bilingüe. Toda la consulta, el servicio y las indicaciones de cuidado se pueden hacer en español. Tu comodidad es lo primero.
Sí. Puedes llamar o enviar un mensaje al (843) 516-4232 y te respondemos en el idioma que prefieras.
Sí. Una gran parte de nuestras clientas son latinas, especialmente para quinceañeras, bodas, y servicios de pestañas y cejas. Conocemos los estilos que funcionan para piel y rasgos latinos.
Precios y Reservas
Desde $100 por un set clásico hasta $130 por un set de volumen ruso o mega volumen. Cada servicio incluye consulta y aplicación con un esteticista licenciado.
Sí. Se requiere un depósito no reembolsable que va de $5 a $20 según el servicio. El depósito se aplica al total de tu cita.
Sí, aceptamos efectivo y tarjetas de crédito principales. El depósito de reserva se cobra en línea o por teléfono.
Avísanos con al menos 24 horas de anticipación. Puedes reagendar hasta 2 veces sin perder tu depósito. Después de eso se requiere un nuevo depósito.
Quinceañeras y Eventos
Sí. Ofrecemos maquillaje completo para quinceañeras, bodas, graduaciones y prom. Recomendamos una sesión de prueba 2 a 3 semanas antes del evento.
Sí, podemos coordinar pestañas, cejas y maquillaje para la quinceañera y su corte. Reserva con tiempo porque las fechas se llenan rápido.
Sí. La sesión de prueba incluye pestañas, cejas y maquillaje completo, para que el día del evento no haya sorpresas.
Cuidado y Resultados
No, cuando se aplican correctamente. Usamos el peso adecuado, aislamos cada pestaña y te enseñamos cómo cuidarlas. Tus pestañas naturales se mantienen sanas.
Entre 1 y 3 años, según el tipo de piel y el estilo de vida. PMU se coordina por consulta porque no se reserva igual que los servicios del estudio.
No. Es un mito. El dermaplaning solo retira el vello fino superficial. Crece igual de fino, no se vuelve más grueso ni más oscuro.