FAQ
Your questions, answered.
Tus preguntas, respondidas.
Everything you need to know about our services, booking process, and what to expect.
General
General
Your first appointment starts with a quick consultation. We'll talk about what you're looking for, go over your options, and make sure we're on the same page before we start. No rush, no pressure.
Not for most services. But if you've had previous cosmetic tattooing (like old microblading or PMU), or if you're unsure which service is right for you, a consultation is recommended. You can book a free one anytime.
That's totally fine. Book a free consultation and we'll figure it out together. No pressure, no commitment. Just a conversation about what you're looking for.
Yes. I'm fully bilingual: English and Spanish. Whichever feels more comfortable for you, that's what we'll use. Tu comodidad es lo primero.
Lashes
Pestañas
UV uses a light-activated adhesive; traditional adhesive sets with air moisture. Our public extension menu features UV Volume, UV YY / Fairy, and UV Wet Set. Traditional extensions are not on the public menu; contact Martha for a specific private request. Water instructions depend on the adhesive, and remaining extensions at six weeks do not replace regular fills. See UV styles, prices, and care in the UV guide.
Careful isolation and a weight your natural lashes can support help reduce damage risk. Avoid pulling at extensions and follow your care instructions. Tell Martha about sensitivity or previous reactions so she can assess the right application and maintenance for you.
Retention varies with your natural lash cycle and care. Some extensions may remain for several weeks while fullness decreases. Many clients plan fills every two or three weeks; Martha helps you choose timing and the correct UV fill for your set.
Curling bends the lash at a weak point. Extensions won't bond properly to a kinked lash and they'll pop off early. Come with your lashes natural and relaxed.
A lash lift curls and tints your natural lashes without adding extensions. The lift grows out with your natural lashes while the tint fades separately. Follow Martha's lift and tint care and ask about return timing. Extensions add length and volume and need fills.
You won't need to. That's the whole point. But if you want extra drama for a night out, only use water-based, extension-safe mascara on the tips. Never oil-based. And never on the band.
Brows
Cejas
Ombre brows are a form of permanent makeup (PMU) that uses a machine with a single needle to deposit pigment under the skin. The result is a soft, powdery finish, lighter at the front and darker at the tail. It is coordinated separately from the in-studio booking menu.
Results vary by skin type and lifestyle, but most people get 1–3 years before needing a color refresh. A touch-up is recommended 12–18 months after your initial session to keep them looking fresh.
Most clients describe it as mild discomfort, not pain. A topical numbing cream is applied before and during the procedure. Some areas may be more sensitive than others, but it is very manageable.
A brow tint adds color to your existing hairs, great for making sparse brows look fuller. Brow lamination restructures the hairs so they lay flat and uniform, giving that brushed-up, fluffy look. You can do both together for maximum impact.
Possibly, but I need to see clear photos first. Previous work affects how new pigment takes. Send photos before booking so I can assess whether we can work with what's there or if a different approach is needed.
Skin
Piel
No. Most people say it feels like a light scratch. No numbing, no downtime. You're good to go right after.
No. That's a myth. Dermaplaning removes vellus hair (peach fuzz) at the surface. It grows back the same texture and thickness. It doesn't change the hair follicle at all.
Dermaplaning uses a blade to remove dead skin and peach fuzz for an instantly smooth surface. Microdermabrasion uses a diamond-tip device to exfoliate deeper. Both reveal fresh skin; dermaplaning is gentler, microdermabrasion goes a bit deeper.
Every 4–6 weeks is ideal for most treatments. That aligns with your skin's natural renewal cycle. We'll talk about the right frequency for your skin at your appointment.
Booking & Payment
Reservas y Pagos
Yes. A non-refundable deposit is required to reserve your appointment time. The amount varies by service ($5 to $20) and is applied toward your total. This protects both of us. Every new client is required to pay a deposit before their first appointment.
Yes. Every client is required to keep a card on file.
Cancellations less than 24 hours will be charged 50% of the scheduled service. (Same day cancellations may be considered a no-show) No-shows will be charged 100%. There is a 15 minute grace period. After 15 mins, the appointment will be canceled and the card on file will be charged 100% of the service.
Yes, up to 2 times with at least 24 hours notice. After that, a new deposit is required. You can reschedule through the link in your confirmation email or by texting me.
Cash and all major credit cards. Deposits are collected online at the time of booking.
En Español
Preguntas Frecuentes
Atendemos completamente en español. Aquí están las preguntas más comunes de nuestras clientas latinas y mexicanas.
Atención en Español
Sí, completamente. Martha es bilingüe. Toda la consulta, el servicio y las indicaciones de cuidado se pueden hacer en español. Tu comodidad es lo primero.
Sí. Puedes llamar o enviar un mensaje al (843) 516-4232 y te respondemos en el idioma que prefieras.
Sí. Una gran parte de nuestras clientas son latinas, especialmente para quinceañeras, bodas, y servicios de pestañas y cejas. Conocemos los estilos que funcionan para piel y rasgos latinos.
Precios y Reservas
El precio depende del estilo y del método de adhesivo. Compara los sets UV de Volumen, YY / Fairy y Wet Set en las páginas de servicios para ver precios, duración y depósito. Las extensiones tradicionales no están en el menú público; contacta a Martha para una solicitud específica. Martha te ayuda a elegir en español.
Sí. Se requiere un depósito no reembolsable que va de $5 a $20 según el servicio. El depósito se aplica al total de tu cita. Toda clienta nueva debe pagar un depósito antes de su primera cita.
Sí. Toda clienta debe mantener una tarjeta registrada.
Sí, aceptamos efectivo y tarjetas de crédito principales. El depósito de reserva se cobra en línea o por teléfono.
Avísanos con al menos 24 horas de anticipación. Puedes reagendar hasta 2 veces sin perder tu depósito. Después de eso se requiere un nuevo depósito.
Quinceañeras y Eventos
Consulta con Martha la disponibilidad de maquillaje para tu fecha. Puedes comparar la preparación de pestañas, cejas, piel y depilación en la página de eventos. El maquillaje no aparece como una cita independiente en el menú de reservas del estudio.
Escribe a Martha con la fecha del evento y cuántas personas necesitan preparación. El estudio atiende una clienta a la vez; Martha confirma los servicios disponibles y cómo organizar las citas del grupo.
Pregunta a Martha si una prueba está disponible para tu fecha y qué incluiría. Confirma los servicios y la programación antes de reservar; la preparación de pestañas, cejas y piel se elige según tu evento.
Cuidado y Resultados
UV usa un adhesivo activado por luz; el tradicional se fija con la humedad del aire. Nuestro menú público incluye UV Volumen, UV YY / Fairy y UV Wet Set; las extensiones tradicionales no están en el menú público y se atienden solo por solicitud específica. Confirma con Martha cuándo puedes mojarlas según el adhesivo. Que algunas extensiones duren varias semanas no significa conservar la densidad sin retoques.
El aislamiento cuidadoso y un peso que tus pestañas naturales puedan soportar ayudan a reducir el riesgo de daño. No tires de las extensiones y sigue las instrucciones de cuidado. Comenta cualquier sensibilidad o reacción anterior con Martha antes de la aplicación.
Entre 1 y 3 años, según el tipo de piel y el estilo de vida. PMU se coordina por consulta porque no se reserva igual que los servicios del estudio.
No. Es un mito. El dermaplaning solo retira el vello fino superficial. Crece igual de fino, no se vuelve más grueso ni más oscuro.
Still Have Questions?
Let's talk it through.
Hablemos.
Call or text anytime. Or book a free consultation, no commitment, just a conversation.